From the first contact and during the development of the business relationship, Steinex is always at the side of Customers, listening to their needs and creating tailored solutions to meet specific requirements. Steinex is ready to meet every Customer's need at the various stages of the relationship: from product selection and study, to support during project implementation and machine installation, operator training, know-how transfer, and after-sales technical support.

In the various stages of customer relations, Steinex always employs personnel with high expertise in the specific field and maximum availability by maintaining a constant pre- and post-sales dialogue with the Customer, a global presence with local service to reach each Customer speaking the same language as him.

Being a Steinex customer means you have chosen quality, efficiency and excellence not only in machines and equipment but also in accompanying services.
We reserve for each of our Clients competent advice in the pre-sales phase, efficient installation and commissioning service of the machines, and if required, in-depth operator training.

Steinex also follows up Customers with its after-sales service with its team of installation and service technicians taken to the same or on-site for online and remote problem solving.

Steinex manufactures most of its spare parts in-house. This ensures that our spare parts warehouse is always well stocked to meet requests from all over the world in a timely manner.